Privacy Policy

At Lunore, your privacy matters to us. We understand that you place your trust in our brand, and we take that responsibility seriously.
This Privacy Policy explains what data we collect, why we collect it, and how we use it — so you always know exactly how we operate.

This Privacy Policy applies to all services offered by Lunore. Lunore is not responsible for the privacy practices of external websites or third-party sources linked from our site.
By using our website, you agree to the terms outlined in this policy.

🔒 Respect for Your Privacy

Lunore respects the privacy of every visitor and customer. Any personal information you provide is handled securely, confidentially, and in accordance with UK GDPR and applicable data protection laws.

📋 Information We Collect and How We Use It

Use of Our Services

When you place an order, create an account, or contact us, we may collect personal information such as:

  • Name

  • Email address

  • Shipping and billing address (UK only)

  • Payment-related information (processed securely by third-party payment providers)

We use this information solely to:

  • Process and deliver your order

  • Provide customer support

  • Communicate with you about your purchase or inquiry

Your data is stored securely on Lunore’s systems or those of trusted service providers. We do not combine this data with unrelated personal information.

📨 Communication

If you contact us via email or other channels, we may store your message and contact details to respond to your request. This information is used only for customer service purposes and is never used for unsolicited marketing.

🍪 Cookies and Analytics

Our website uses cookies — small text files stored on your device — to ensure proper website functionality and to improve your browsing experience.

Cookies help us:

  • Understand how visitors use our website

  • Improve site performance and usability

  • Analyze traffic and usage patterns

We may use trusted third-party analytics tools for these purposes. All data collected is anonymized where possible.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

🎯 Purpose Limitation

We collect and use personal data only for the purposes described in this Privacy Policy, unless we have obtained your explicit consent for additional uses.

🤝 Sharing Information with Third Parties

Lunore does not sell, rent, or trade your personal data.

We may share limited data with trusted third parties only when necessary to operate our online store, such as:

  • Payment processors

  • Shipping partners (UK only)

  • Website and analytics providers

These parties receive only the information required to perform their services and are contractually obligated to protect your data.

🔄 Policy Updates

This Privacy Policy reflects the current operations of our website. We may update it from time to time to remain compliant with legal or operational changes.

We recommend reviewing this page periodically. Continued use of our website after updates constitutes acceptance of the revised policy.

👤 Your Data Protection Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permitted)

  • Object to or restrict certain data processing

  • Withdraw consent at any time (where applicable)

Newsletter Preferences

If you receive marketing emails from us, you can unsubscribe at any time using the link provided in each email.

To exercise any of your rights, please contact us using the details below.

⚙️ Managing Cookies

Most browsers accept cookies automatically, but you can modify your settings to decline cookies or receive alerts when cookies are used.
Some parts of our website may not function correctly if cookies are disabled.

📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:

Lunore
📧 Email: info@lunoregummies.co.uk
📍 Registered Address:
DIGITAL GOODS NETWORK LTD
Unit A12 4–6 Greatorex Street
London, E1 5NF
United Kingdom

© Lunore – United Kingdom